Accessibility Statement
Last updated: November 2025
ICON PADEL LLC (“ICON Padel,” “we,” “us,” or “our”) has adopted this Privacy Policy (the “Policy”) to explain how we collect, use, share, protect, retain, and dispose of information in connection with our online and offline services, systems, websites, and/or apps that refer or link to this Privacy Policy (our “Services”). This Policy applies regardless of how you interact with our Services or the device you use to access them.
Protecting the confidentiality and integrity of personal information is critical to ICON Padel. We may revise this Policy at any time by posting an updated version here with the “Last updated” date above. This Policy is incorporated by reference into, and made part of, our Terms and Conditions of Use. This Policy is not a contract and does not create any contractual rights or obligations between you and ICON Padel.
I. THE PERSONAL INFORMATION WE COLLECT AND HOW WE COLLECT IT
A. Definitions.
“Personal Information” means information that identifies, relates to, describes, or can be associated with an individual. When you visit, use, and/or interact with our Services, we may collect Personal Information about you (e.g., name, email address). If you become a member, purchase products, or book services, you may be asked to create an account with third-party platforms (booking, hosting, payments). Their privacy policies govern the use of any Personal Information provided there.
B. How We Collect Information.
We collect Personal Information to register you for our Services, process payments, book courts and amenities, and meet your needs as a member, client, or guest.
Sources include:
• You, when you voluntarily provide information.
• Transactions at our facilities or on our Website/Services.
• Third parties such as affiliated marketing partners.
If you decline to provide data, certain features may not function.
C. Categories of Personal Information.
We may collect:
• General identifiers: name, title, gender, date of birth, government ID where legally allowed, country of residence.
• Contact information: home/business address, phone numbers, email addresses, social media handles.
• Communications consent: Opt-in SMS/Text; standard rates apply; consent not required to use Services.
• Financial information: credit/debit card information collected by third-party payment processors.
• Booking/amenity information: emergency contacts; photos/video/likeness for publicity (via waivers); limited health information for waivers.
• Technical data: browser type, IP, OS, geolocation, ISP, mobile advertising identifiers, pages visited and usage metrics.
D. Sensitive Personal Information.
When required or permitted by law, we may collect limited sensitive data (e.g., medical/mobility information) solely to provide accommodations or ensure safety in using our facilities.
E. Minors.
You must be 18+ to use our Website. ICON Padel does not knowingly collect personal information from children under the age defined by applicable law except for safety/legal requirements at facilities.
Parents may request deletion at info@iconpadelclub.com.
II. USE OF COOKIES, TAGS & GEOLOCATION TOOLS
We use cookies, web beacons, and similar technologies to operate and improve our Services.
Types of Cookies
• Essential Cookies: Required for login, consent storage, transactions, and security.
• Performance Cookies: Provide insights on usage, load times, errors, and site flows.
• Preference Cookies: Save language, logins, preferences, and media settings.
• Advertising Cookies: Deliver relevant content/ads, limit repetition, measure performance—may involve third parties.
Cookie Management.
You may delete or block cookies in your browser settings (may impact functionality).
Our Services do not respond to “Do Not Track” signals.
III. HOW WE USE YOUR INFORMATION
We use Personal Information to:
• Provide Services, process payments, manage memberships, bookings, merchandise sales.
• Verify identity, support security.
• Manage administration, accounting, billing, customer relations, and operations.
• Improve our facilities, website, and guest experience.
• Personalize content and user experience.
• Provide marketing communications where legally permitted or with consent.
• Protect legal, regulatory, and security interests.
• Respond to requests, audits, and legal processes.
CCTV: We may use CCTV for security, safety, fraud prevention, and quality assurance.
IV. HOW WE SHARE INFORMATION
We may share Personal Information with:
• ICON Padel affiliates and marketing partners.
• Third-party payment processors, booking systems, analytics providers, hosting services, and communication vendors.
• Business transferees in mergers, reorganizations, acquisitions, financing, insolvency, or asset sales.
• Third parties with your consent or as required by law.
Where required, we will seek your consent before sharing data with third parties for their direct marketing purposes.
V. OPTING OUT OF MARKETING COMMUNICATIONS & SHARING
• Unsubscribe from marketing emails: Click the “Unsubscribe” link or email info@iconpadelclub.com with “UNSUBSCRIBE”.
• Opt out of non-marketing communications: Email info@iconpadelclub.com.
• Opt out of third-party data sharing: Email info@iconpadelclub.com with subject “OPT OUT OF THIRD-PARTY SHARING.”
Specify which types of communications you wish to stop receiving.
VI. DATA SECURITY
We use reasonable physical, administrative, and technical safeguards to protect Personal Information from loss, misuse, unauthorized access, or disclosure.
However, no system is entirely secure, and we cannot guarantee absolute protection.
VII. DATA RETENTION
We retain data only as long as reasonably necessary to provide Services and comply with legal obligations.
Payment information is managed by third-party processors; ICON Padel does not store full credit/debit card numbers.
VII. DATA RETENTION
We retain data only as long as reasonably necessary to provide Services and comply with legal obligations.
Payment information is managed by third-party processors; ICON Padel does not store full credit/debit card numbers.
VIII. JURISDICTION-SPECIFIC NOTICES
1) California (CCPA)
Applicable rights include:
• Right to Know/Access
• Right to Delete
• Right to Correct
• Right to Opt out of Sale/Sharing
• Right to Limit Use of Sensitive PI
• Right to Non-discrimination
ICON Padel may disclose certain categories of data to service providers or contractors for business purposes. Some activities (like cross-context behavioral advertising) may constitute “sale” or “sharing” under California law.
We do not knowingly sell/share PI of individuals under 16.
Submit CCPA Requests:
Email info@iconpadelclub.com with subject “CALIFORNIA PRIVACY.”
Authorized Agents:
Subject line: “CALIFORNIA PRIVACY – AGENT.”
Opt-Out of Sale/Sharing:
Use our Do Not Sell/Share page (URL required) or email info@iconpadelclub.com with subject “DO NOT SELL/SHARE – CALIFORNIA.”
2) Virginia (VCDPA)
Rights include Access, Correction, Deletion, Data Portability, and Opt-out of targeted advertising, sale, or profiling.
Requests:
Email info@iconpadelclub.com with subject “PRIVACY – VIRGINIA.”
Opt-out: “OPT OUT – VIRGINIA.”
3) United Kingdom, European Union, Switzerland & Uruguay
Where applicable, ICON Padel acts as data controller.
Legal bases may include contract performance, legitimate interests, legal obligations, consent, vital/public interests.
International transfers to the U.S. may use Standard Contractual Clauses or similar mechanisms.
Rights include Access, Rectification, Erasure, Restriction, Objection (including marketing), Portability, and Withdrawal of Consent.
Requests: info@iconpadelclub.com, subject “EXERCISE OF PRIVACY RIGHTS.”
4) Brazil (LGPD)
ICON Padel may collect limited sensitive data for accommodations/safety and may process children’s data where required for safety/legal purposes.
Rights under LGPD include: access, correction, anonymization/blocking/deletion of excessive or unlawful data, portability, deletion of consent-based data, information on sharing, opposition, and automated decision review.
Requests: Email info@iconpadelclub.com with subject “PRIVACY RIGHTS – BRAZIL.”
5) Colombia
Claims may be made to info@iconpadelclub.com, subject “PRIVACY RIGHTS – COLOMBIA.”
If corrections are required and not provided within 2 months, the claim may be considered withdrawn.
You may also file complaints with the Superintendencia de Industria y Comercio.
Consent for sensitive data (e.g., health/mobility) is optional unless legally required.
6) Ecuador
Controller: ICON Padel LLC
Email: info@iconpadelclub.com
Address: 18851 NE 29th Ave, Aventura, FL 33180, USA
Legal bases include consent, contract, legal obligation, or legitimate interests.
Rights include: objection, restriction, update, access, deletion, and portability.
Requests: “PRIVACY RIGHTS – ECUADOR.”
7) Peru
Rights include Access, Information, Rectification, Deletion, Objection, and Revocation of Consent.
Requests must include identification documents and be sent to info@iconpadelclub.com with subject “PRIVACY RIGHTS – PERU.”
8) EMEA (non-EU), Middle East & Africa
Processing may occur for: providing Services, compliance, legitimate interests (improvement, personalization, fraud detection), and—with consent—marketing.
Requests: info@iconpadelclub.com, subject “PRIVACY RIGHTS – EMEA.”
9) China
Sensitive PI (e.g., payment, biometric, medical) is protected with reasonable safeguards.
Children’s data may be processed where required for safety/legal reasons.
Cross-border transfers follow lawful mechanisms.
Rights include Access, Correction/Supplement, Restriction/Object, Withdrawal of Consent, Deletion (under legal conditions), and Data Transfer.
Requests: info@iconpadelclub.com, subject “PRIVACY RIGHTS – CHINA.”
CONTACT US
ICON PADEL LLC
18851 NE 29th Ave, Aventura, FL 33180, USA
Email: info@iconpadelclub.com
Phone: +1 302 5655
For privacy requests, include:
• The subject line “PRIVACY RIGHTS” or the jurisdiction-specific subject listed above
• Your full name
• Contact information
• A clear description of your request
We may need to verify your identity before responding.
DO NOT SELL OR SHARE MY PERSONAL INFORMATION
To opt out of “sale” or “sharing” (cross-context behavioral advertising), use our Do Not Sell or Share My Personal Information page (provide URL), or email info@iconpadelclub.com with subject:
“DO NOT SELL/SHARE.”
Choices may be browser/device-specific and may need to be repeated if cookies are cleared.